Cyprus transition to DVB-T2 digital television causes public outcry

Cyprus transitioned its terrestrial television network to the DVB-T2 standard on July 1, marking a necessary technological upgrade to high-definition broadcasting following the expiration of the previous provider's license. The Department of Electronic Communications stated that a three-month parallel broadcast period and a public information campaign preceded the switch. However, the transition led to widespread technical difficulties, causing citizens to report issues with signal reception, tuner compatibility, and the need for new equipment. The opposition party AKEL has formally requested a parliamentary discussion, citing public complaints regarding high costs, expensive technical support fees, and potential price gouging by retailers. Authorities have issued guidance, including advising users to retune devices and adjust regional settings on decoders imported from Greece. The Hellas Sat call center, reachable at 22000737, is managing high inquiry volumes to assist with these technical challenges. The government and the Deputy Ministry of Innovation are monitoring the situation to ensure the provider resolves all reception issues. AKEL plans to demand a full briefing from relevant authorities on the planning and public protection measures taken during this implementation.