Cyprus National eHealth contact point offline for scheduled maintenance

The National eHealth Authority of Cyprus has announced a scheduled maintenance period for the National eHealth Contact Point platform. The site will be unavailable to the public starting Wednesday, September 30, 2026, at 06:30 a.m., until Monday, October 5, 2026, at 11:00 p.m. During this timeframe, all system operations will be suspended to facilitate a technological upgrade.

The platform serves as a critical component of the European Union's cross-border health infrastructure, enabling the secure exchange of health data between Cyprus and other member states participating in the MyHealth@EU network. The system specifically supports access to patient summaries and electronic prescriptions. The Authority has apologized for any inconvenience and confirmed that citizens requiring assistance or additional information during the outage may contact their support center by dialing 1419.

This upgrade is part of a continuous effort to enhance cross-border digital health services. No further interruptions are currently planned beyond the specified window, and the platform is expected to return to full functionality once the technical works conclude on October 5.