Cyprus National eHealth Contact Point platform scheduled for maintenance

The National eHealth Authority of Cyprus has announced a scheduled maintenance period for the National eHealth Contact Point platform. The service will be unavailable to the public starting from Wednesday, September 30, 2026, at 6:30 a.m., until Monday, October 5, 2026, at 11:00 p.m.

This temporary suspension is part of a broader technological upgrade aimed at enhancing the efficiency of cross-border healthcare services. The platform is a critical component of the European Union's 'MyHealth@EU' infrastructure, which facilitates the secure exchange of medical records, including patient health summaries and electronic prescriptions, between Cyprus and other participating EU member states.

During the maintenance window, the digital tools associated with the contact point will remain offline. The National eHealth Authority has apologized for the potential inconvenience and has instructed citizens who require information or assistance during this period to contact the support line at 1419.