Cyprus Audit Office report criticizes public transport quality and rising costs

A new report by the Cyprus Audit Office reveals significant public dissatisfaction with the island's bus services, with 63% of surveyed passengers stating they would not use buses again. The study, conducted between November 10 and December 1, 2025, involved 110 auditors posing as regular passengers, including a representative from the Organization of Paraplegics of Cyprus, to evaluate real-world conditions in Nicosia.

Findings highlight critical infrastructure gaps, as 55% of bus stops lack route information, 22% lack seating or shelters, and many suffer from inaccurate schedules. Furthermore, the report notes that the financial benefits of public transport are questionable; for example, a round trip from Latsia to the Citizens' Service Center in Engomi costs 9.60 euros. The situation is exacerbated by recent ticket price hikes, including an increase of 188.50 euros for Nicosia annual passes and a nearly doubled price for 7-day cards, which rose from 25 to 46.80 euros.

Auditors also documented poor service, including an instance where a driver refused to assist a passenger with a disability. While some criteria were rated as satisfactory, the systemic issues regarding cost, time efficiency, and lack of infrastructure continue to drive citizens toward private vehicles.