Google cloud outage disrupts banking and digital services across Europe

On October 20, 2026, a major technical disruption began at approximately 06:08 UTC, impacting the Google Cloud infrastructure within the europe-west2 region located in London. The incident resulted in increased error rates and intermittent connectivity failures, affecting several core services, including BigQuery Data Transfer Service, Cloud Filestore, Cloud Run, Google App Engine, and Google Kubernetes Engine.

The service outage caused significant instability across various digital platforms and banking institutions. Users reported widespread difficulties accessing accounts, conducting transactions, and using mobile applications for services such as Revolut, Lloyds, HSBC, Halifax, and Bank of Scotland. Other entities, including DPD, Royal Mail, and the UK National Health Service, also faced operational disruptions, although the direct link to the Google Cloud failure was not confirmed for every single report.

Revolut publicly acknowledged the technical fault on the X platform, confirming that the issue prevented account access and ATM withdrawals. The company stated that customer funds and data remain secure while engineers work on a resolution. As of the latest reports, Google has confirmed it is investigating the outage, though a specific timeline for full restoration has not yet been provided.