Apple offers replacements for faulty iPhone Duo displays

Shortly after its global launch on October 27, 2026, Apple's first foldable smartphone, the iPhone Duo, has faced widespread reports of hardware failure. Numerous users have complained that the device's internal screen develops cracks along the central fold after only a few days or hours of operation. Reports initially surfaced on Reddit and other social media platforms, with users describing a crackling sound when unfolding the phone and the appearance of white spots or vertical lines on the display.

Bloomberg and other outlets have verified these claims through photographic evidence and customer support logs provided by affected owners. In response to the growing issue, Apple officially acknowledged that a small number of units are experiencing technical defects. The company has stated that it is aware of the problems and is advising affected customers to contact AppleCare immediately for a full replacement of their faulty devices.

While the company has not provided exact figures regarding how many devices are impacted, it has moved quickly to initiate an exchange process for all consumers who encounter these screen malfunctions. This development represents a significant technical hurdle for Apple's entry into the foldable smartphone market, which had previously seen high consumer interest and long queues at retail stores.